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Privacy Policy

Last updated: September 29, 2025

This Privacy Policy explains how WritingsServices (“we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you use our website (the “Site”) and related services (the “Services”). By accessing or using the Site or Services, you agree to this policy.

1. Information We Collect

A. Information You Provide

  • Account Information: name, email address, username, password

  • Order Details: assignment instructions, source files, uploaded documents, academic level, deadlines

  • Communication Records: messages, emails, chat logs between you and our team

  • Payment Information: when you pay, we collect billing name, billing address, payment method details (handled by third‑party processors)

  • Other Submitted Data: optional feedback, support requests, survey responses

B. Information Collected Automatically

  • Usage & Analytics: pages visited, time spent, clicks, interactions, IP addresses, device/browser data

  • Cookies & Tracking Technologies: session cookies, persistent cookies, web beacons, local storage

  • Log Data: server logs including date and time, URL requested, referrer, errors, and user agent

2. How We Use Information

We use your information for the following purposes:

  1. To provide Services — process Orders, deliver Work, manage revisions

  2. Account management — user registration, security verifications, password resets

  3. Communication — send confirmations, updates, support messages, notifications

  4. Billing & payments — to process transactions, detect fraud, issue refunds

  5. Improvement & analytics — analyze usage, optimize site features, detect issues

  6. Legal & compliance — comply with laws, protect rights, detect abuse

  7. Marketing & promotions (optional) — send offers or newsletters only if you opt in

3. Cookies & Tracking Technologies

  • We use cookies and similar technologies to enhance user experience, manage sessions, and analyze traffic.

  • Types of cookies: session, persistent, third‑party (e.g. analytics)

  • You may disable or block cookies via your browser settings; however, doing so may limit functionality on the Site.

4. Data Sharing & Disclosure

We may share your information in the following scenarios:

  • Service Providers & Partners: trusted third parties (payment processors, hosting, analytics, email service) to perform our services (under confidentiality obligations)

  • Legal Requirements: when required by law, court order, regulation, or government request

  • Protection of Rights: to protect the rights, property, or safety of the Company, users, or the public

  • Business Transfers: in case of merger, acquisition, or sale of assets; you will be notified if your data becomes subject to a new policy

5. Data Storage & Security

  • We store data on secure servers with access controls and encryption safeguards.

  • We encrypt sensitive data in transit (e.g., via TLS/SSL).

  • While we strive to protect your information, no method is completely secure—use of the Site is at your own risk.

6. Data Retention

  • We retain personal information only as long as necessary for service provision, legal compliance, dispute resolution, or legitimate business needs.

  • Inactive accounts may be archived or deleted after a reasonable period (e.g., 1–3 years), unless retention is required for compliance.

7. User Rights & Choices

Depending on your jurisdiction, you may have the following rights:

  • Access: request a copy of your data

  • Correction: correct inaccurate or incomplete data

  • Deletion: request removal of data (subject to legal constraints)

  • Restriction: limit how we use your data

  • Opt-out: unsubscribe from marketing communications

  • Data portability: receive your data in a structured format

  • Withdrawal of consent: where processing is based on consent, you can withdraw at any time

To exercise these rights, contact us through the Contact page.

8. Children & Minors

Our Services are not intended for children under 16 (or higher age required in your jurisdiction). We do not knowingly collect personal information from minors. If you believe we have collected data about a minor, contact us to request deletion.

9. International Data Transfers

Because we operate globally, your information may be transferred to, stored, or processed in countries other than your residence. In such cases, we ensure appropriate safeguards (e.g., standard contractual clauses, safeguards under applicable data‑protection laws).

10. Third‑Party Links & Services

The Site may contain links to third‑party websites, plugins, or services. We do not control their privacy practices. We encourage you to read the privacy policies of any linked sites. We are not liable for their actions or content.

11. Changes to this Privacy Policy

We may update this policy occasionally to reflect legal, technical, or business changes. The “Last updated” date will be revised. Your continued use of the Site after changes constitutes acceptance.

12. Contact Us

If you have questions, complaints, or wish to exercise your data rights, contact us via our Contact page. Please include your account or Order ID (if applicable) and a clear description of your request.